RETEX

Returns, exchanges and withdrawals for Shopify stores.

• Customer portal in your store. Customers start a return, an exchange or a withdrawal on your own storefront, in their language.
• Return labels. Carrier labels and drop-off points where you connect a carrier account, or labels you upload yourself.
• Refunds and exchanges. Refunds, store credit and replacement orders through Shopify, with every step on the request's timeline.
• Support inbox. Customer emails next to the request they belong to, answered from the app.